The Vending Industry Award Winners 2013

Published:  17 June, 2013

The inaugural Vending Industry Awards took place last Wednesday night, at a glittering gala dinner and ceremony at the Hilton Metropole Hotel at the NEC Birmingham. The evening was attended by 449 guests, making it the largest vending industry gathering in the UK in 10 years. The event was a celebration and acknowledgement of the hard work and excellent service provided by outstanding individuals and businesses in the sector.

Guests enjoyed a champagne reception and delicious three course meal. The evening was hosted by comedian Ian Moore and the Awards were followed by a “Night at The Movies” musical extravaganza, which had everyone on the dance floor until the early hours.

Industry members were invited to nominate manufacturers, suppliers or operators for a variety of award categories. The shortlist, which was picked by the judges, was then posted online for industry members to choose who they wanted to win. The judges were Hannah Dedman, Publishing Director of Datateam Business Media; Jonathan Hilder, CEO of the AVA; Simon Willis, former Chairman of the AVA; James Anderton, Chairman of the EDWCA and David Hoskins who currently works for the AVA and the European Vending Association.

The winners were:

Route Operator of the Year (Sponsored by Vendman)

Winner – Louise Doggett from Cambridge Vending.

Louise said: “I’m absolutely over the moon that I have been honoured with this award.”

Highly commended – Tina Coules from Express Vending

Service Engineer of the Year (Sponsored by N&W Global Vending Ltd)

Winner – James Husband from Express Vending

James said: “I’m delighted to win this award.”

Highly commended – Nick Norris from Crane Payment Solutions

Vending Supervisor of the Year (Sponsored by Barry Callebaut)

Winner – Debbie Edge from Express Vending

Debbie said: “I feel fantastic!”

Highly commended – Tricia Connelly from Excel Vending Ltd

Best Local Operating Company (Sponsored by Brita Water)

Winner - Care Vending Ltd

Highly commended – Apple Vending and Catering Services Ltd and Excel Vending Ltd

Best Regional Operating Company (Sponsored by Lavazza)

Joint Winners – Express Vending and Brodericks / Manchester Vending

A spokesperson from Brodericks said: “We’re very proud to win this award.”

Highly commended – Abercromby Vending Ltd

Best Ancillary Service to the Industry (Sponsored by Modelez International)

Winner – Nebrak

Paul Howard, MD of Nebrak said: “I’m absolutely delighted to win this award. My team are superb and I’m really lucky to have them.”

Highly commended – Siemens Financial Services

Best Machine Company (Sponsored by Siemens)

Winner – Coffeetek

Ian from Coffeetek said: “Thank you!”

Highly commended – PHS Waterlogic

Best Components Company (Sponsored by Walkers/Pepsico)

Winner – Pureflo Ltd

Linda from Pureflo Ltd said: “I’m absolutely thrilled, mainly on behalf of my customers who voted for us. I just think it’s wonderful. Thank you.”

Highly commended – H20 Direct

Best Vending Ingredients or Cup Company (Automatic Retailing)

Winner – Douwe Egberts

Paul Freeman from Douwe Egberts said: “This has been a fantastic effort from the whole team at Douwe Egberts. We really believe that the vending market needs to upgrade its offer and we believe that the concept we have brought to the market will really help align the vending industry with the high street.”

Highly Commended –Lavazza Coffee UK Ltd

Lifetime achievement award (Sponsored by Vianet)

David Hoskin

David Hoskin was a director of the Mars Company Four Square and has been Chairman of the AVA, the EVA and AVEX. He has also been responsible for the collation of the industry statistics for the AVA census. Currently working for the EVA, David is collating the European vending market report.

David said: “I feel honoured to win this award. It is a tough industry, but despite that, when you have events such as this it is apparent that we have some really terrific people in vending.”

University Food Development Award for Best Product (Sponsored by Unilever)

Gail Pastries

The team said: “We are absolutely delighted and we want to thank UCB (University College Birmingham) for giving us this opportunity.”

University Food Development Award for Best Marketing Campaign (Sponsored by Nebrak)

Dog in a Box

The team said: “We didn’t expect this at all. To win this is perfect. It’s great!”

Hannah Dedman, Publishing Director, Vending International commented: “The Vending Industry Awards were first discussed between myself, Jonathan Hilder and Brian Tustain, Board Director of the AVA, in 2011 and we all agreed there was a need for the industry awards that would be run for the industry by the industry. In our experience of launching awards, myself and my team were amazed at the response we received to the awards and last night’s attendance. It is a record high for a new award launch.”

Jonathan Hilder, CEO, Automatic Vending Association (AVA) added: “I am delighted and overwhelmed by the amazing attendance at last night’s inaugural awards. The quality of the award entries was simply outstanding and made the judging all the harder. I personally interviewed all the winners and was so impressed by the hard work and dedication they all contribute towards this industry. This was exactly why we wanted to hold these awards – to recognise and honour those committed to providing the highest levels of service across the industry.”

Awards Category Sponsors

Route Operator of the Year

Sponsored by Vendman and presented by Daniel Hamby. Vendman are proud of their reputation as industry innovators and proud to work side-by-side with many of Europe's leading vending companies to shape the future of the vending industry. From stock control and pricing information, to data management, account analysis and route planning, Vendman's intelligent and progressive vending control systems epitomise Vendman’s determination to understand individual customer's unique requirements thoroughly.

Service Engineer of the Year

Sponsored by N&W Global Vending and presented by David Ward. N&W Global Vending thinks internationally but acts locally. It has to be that way: intimate knowledge of individual markets is a prerequisite for success. N&W reflects this, helping customers to achieve their objectives by customising both products and services to address specific local requirements. Innovation is part of their DNA. That’s the reason why, year on year, N&W invests heavily in Research and Development. The N&W R&D team is more than 100 strong and is dedicated to developing new technologies and to producing leading-edge products of the highest possible quality.

Vending Supervisor of the Year

Sponsored by Douwe Egberts and presented by Tony Smith. Douwe Egberts Professional play a major role in the evolution of vended coffee. Working with industry leading manufacturers, Douwe Egberts aim to bring innovative solutions to the market which improve customer satisfaction and add value to the whole sector. Douwe Egberts supply a full range of high quality vending ingredients and branded support materials, adding value to your business and the vending market as a whole.

EDWCA Best Environmental Initiative

Sponsored by Pureflo and presented by John Courtney. Pureflo are an environmentally friendly water filter company providing a one stop shop for the total solution for your drinking water requirements. They are proud to be the world’s first provider of refillable cartridges with no plastic waste. Pureflo are suppliers of companies such as Wickes, Springflow and are filter provider to many of the top cooler companies.

EDWCA Innovation Award

Sponsored by Aqua Cure and presented by Mark Brown Aqua Cure offer an extensive range of water filters, sanitisers and installation components for water dispensers, fountains, Vending & coffee machines, to name but a few products and market sectors. As the UK Master Distributor for EVERPURE , distributors for other leading brands ,established over 25 years and manufacturing facilities in house , they believe their expertise to be second to none. Aqua Cure can help you find serious scale control solutions that will make boilers last longer and work more efficiently as well as producing better quality beverages

Best New Product

Sponsored by Microfilter and presented by Jim Redford. Microfilter have been making high quality water filtration products since 1996. Our filters are make from the highest quality materials available today.We are suppliers to Samsung , LG and Daewoo plus many more OEM companies. Our own Microfilter product range includes Filter membranes, UV systems, Carbon block filters with scale reduction, and RO and UF systems.Microfilter’s UK Exclusive distributors are H2O Direct Limited.

Best Marketing Campaign

Sponsored by Cosmetal and presented by Federica Diotallevi. Cosmetal has over 30 years of experience in the design and manufacture of superior quality water coolers, both bottled and point of use. Today the company is the most important Italian manufacturer, and an international leader, in the production of innovative solutions for providing and delivering drinking water. The latest additions to the range inspired by the world of vending demonstrate how Cosmetal interacts with the market supplying a constant flow of innovative proposals.

Best Cup Company

Sponsored by Mondelez International and presented by Sam Daly. Mondelēz International is Europe’s largest chocolatier and biscuit baker, the second-largest maker of candy and coffee and the third largest producer of gum. Every day, employees create delicious moments of joy by sharing Europe's favourite brands-including Cadbury, Milka, Cote d’Or, Toblerone Jacobs, Tassimo, Carte Noir, LU, Belvita, Oreo, Halls and Trident. In fact, over 25 of Mondelez’s European brands are more than 100 years old.

Best Ingredients Company

Sponsored by Coffetek and presented by Ian Johnson. Coffetek has more than 30 years’ experience in the design and manufacture of beverage dispensing systems. Their products have been successfully exported throughout Europe and as far afield as the Far East and Australasia. Coffetek have worked hard to build an enviable reputation for equipment simplicity and reliability achieved through exploiting our experience in product design and innovation. With this combined expertise & resource we are able to offer some of the most comprehensive refreshment solutions in the world.

Best Machine Company

Sponsored by Nestle and presented by Chris Starling. At Nestlé Professional, they are committed to inspire their partners' growth. They provide a wide range of creatively branded Food and Beverage solutions for the vending industry, which enable customers to be highly innovative, delighting their consumers. Nestle combine global thinking with local understanding thanks to 14 dedicated foodservice factories, culinary centres, a Beverage Centre in Switzerland and over 10 000 employees in more than 90 countries!

Best Components Company

Sponsored by Brands2Hands and presented by Andrew Gibson. Brands2Hands provide a broad range of industry leading services for the fmcg equipment markets. They can help you deliver excellence at the point of purchase - on time and to the highest possible standards. In addition to parts and components control, Brand2Hands offer customers total asset management on equipment items such as vendors and cooler both at their warehouse and out in the field. Their unique route to market ensures maximum visibility on equipment asset location, and minimises the opportunity for error.

Best Ancillary Service

Sponsored by PepsiCo (Walkers Snacks) and presented by Stephen Hendry. In the UK & Ireland, PepsiCo is home to more than 20 brands, including their most well-known names Walkers, Pepsi, Tropicana and Quaker, as well as Naked, Sunbites, Copella and SoBe V Water to name but a few. Whether it's meeting the need for great-tasting convenience or the growing demand for healthier options, PepsiCo continue to grow their business through investment and innovation. Building a balanced and broad portfolio that offers choice in great-tasting food and drink by responding to what consumers want.

Best Environmental Initiative

Sponsored by Lavazza and presented by Sean Brent. Lavazza’s expertise in the coffee roasting process means that specific roasting cycle can be formulated, combining time and temperature to enhance the particular qualities of each blend. Lavazza are at the forefront of new innovations within the vending sector, offering a full portfolio of real coffee products for vending distributors; capsules, beans and ground coffee, they also compliment this by offering branding packages.

Innovation Award

Sponsored by Comestero Group and presented by Emilio Bravo. Comesterogroup is a world leading company in the supply of payment systems and self-service payment equipment. Founded in Italy during the 1970’s, the company quickly became an international group with branches in France, Poland, Germany and UK, and with representation offices around the world. The Group’s wide and articulated product range includes coin and banknote validators, cashless payment systems, coin/banknote change machines, coin changers, self-service start payment systems, cash points and coin and banknote counters. A close-knit teamwork combined with continuous investments in Research and Development has enabled Comesterogroup to meet the requirements of various markets.